Terms & Conditions

Brand: onlyaura.ae
Last Updated: February 2026

These Terms & Conditions govern your use of our website and the purchase of products from Only Aura ("we", "our", "us"). By accessing our website or placing an order, you agree to comply with these terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under supervision of a parent or legal guardian.

2. Products & Information Accuracy

We strive to ensure product descriptions, images, and prices are accurate. However:

  • Colors may vary due to screen settings
  • Minor variations in design or packaging may occur
  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice

3. Orders & Acceptance

  • Placing an order does not guarantee acceptance
  • We may cancel or refuse any order due to stock issues, pricing errors, or suspected fraud
  • Customers will be notified if an order cannot be fulfilled

4. Pricing & Payments

All prices are listed in AED unless stated otherwise.

We accept secure payments through approved payment gateways. By placing an order, you confirm that:

  • The payment details provided are valid
  • You are authorized to use the payment method

We reserve the right to change pricing at any time without notice.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays, customs processing, weather conditions, or public holidays.

Only Aura is not responsible for delays caused by shipping carriers once the order has been dispatched.

Customers are responsible for providing accurate shipping information. Failed deliveries due to incorrect address details may incur additional charges.

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy. Items may be rejected if:

  • Used, damaged, or washed
  • Missing original packaging
  • Requested after the allowed return period

Refunds will be processed to the original payment method where applicable.

7. Cancellations

Orders may only be cancelled before shipment. Once dispatched, cancellation is no longer possible and the return process must be followed.

8. Intellectual Property

All website content including:

  • Logos
  • Images
  • Text
  • Graphics
  • Product designs

are the property of Only Aura and may not be copied, reproduced, or used without written permission.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems
  • Distribute malware or harmful code
  • Abuse promotions or discount systems

Violation may result in order cancellation and legal action.

10. Limitation of Liability

Only Aura shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or business interruption
  • Delays caused by third-party services

Our liability is limited to the amount paid for the purchased product.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved under UAE jurisdiction.

13. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

14. Contact Information

For questions regarding these Terms & Conditions, contact us:

Only Aura
Email: customercare@onlyaura.ae
Phone: +971 52 611 5644
Address: S02 Warehouse Ras Al Khor Industrial Second